KONVEY PROMOTIONS POLICY

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  1. Who is KONVEY?

Incorporated under the laws of India, (“KONVEY”) is a retail company which offers various retail solutions, including, through its website www.konvey.me (“Website”) and mobile applications (“Mobile Applications”) various online lifestyle and fashion solutions, which inter alia facilitates the sale and purchase of lifestyle and fashion merchandise (“Products”) by users of the Website and Mobile Applications (“Users”).

  1. What is this KONVEY Promotions Policy?

2.1. KONVEY from time to time, organises various promotions, contests, offers including discounts, vouchers, coupons, campaigns, and sales with respect to the Products sold on the Website. This KONVEY Promotions Policy, together with the terms and conditionsthe privacy policythe fees, payments and promotions policy, and the delivery policy sets out KONVEY’s procedures and policies in offering promotions, contests, offers, discounts, vouchers, coupons, campaigns and sales conducted by it on the Website from time to time (“Promotions”). In addition to this KONVEY Promotions Policy, any return of the Products by Users shall also be governed by, and be subject to the terms and conditions set out under KONVEY’s return and refund policy.

2.2. Users are required to peruse and understand the terms of this KONVEY Promotions Policy. If you do not agree to the terms contained in this KONVEY Promotions Policy, you are advised not to accept the Terms of Use and may forthwith leave the Website. The terms contained in this KONVEY Promotions Policy shall be accepted without modification and you agree to be bound by the terms contained herein by initiating a request for purchase of Product(s) on the Website. If there is any conflict between the KONVEY Promotions Policy and any other policies of KONVEY, the KONVEY Promotions Policy shall prevail.

  1. General Terms of Promotions

3.1. KONVEY may, from time to time offer various Promotions to its Users to create, encourage and sustain User interest in the Products. It is specifically clarified that all discounts offered by KONVEY as a part of its Promotions on the Products shall exclude all convenience charges including charges that may accrue on the delivery of the Products to the Users, if any.

3.2. KONVEY reserves the right to introduce the Promotions (individually or collectively) at intervals of its choice. While the general terms of this Promotions Policy sets out KONVEY’s terms and conditions governing all of its Promotions, KONVEY may also provide separate terms governing each one of its Promotions. While choosing to participate in the Promotions, the Users are, apart from this Promotions Policy, requested to peruse and understand the terms which govern individual Promotions. KONVEY may, at any time and without having to service any prior notice to the User, modify or delete its Promotions or the terms and conditions governing such Promotions.

3.3. KONVEY may provide the Promotions on a select range or on all of its Products. The Promotions may also be applicable on any, or certain specific purchases carried out by the User on the Website. Further, without having to service any notice on the User, KONVEY may withdraw all, or a part of its Promotions from the Website.

3.4. During the term of the Promotions, KONVEY will offer the following offers on select Products on the Website: (a) Trade Discounts, and (b) Coupon Discounts (together, the “Discounts”). Notwithstanding the term of the Promotions, the Promotions will be operational only until stocks last, and KONVEY shall reserve the unconditional right to modify, suspend, or cancel any promotion any time.

3.5. Trade discounts are regular discounts which are provided by KONVEY for the benefit of Users from time to time. The trade discounts are independent of any Promotions, and will be extended to only a select range of Products as indicated on the Website (“Trade Discounts”). The Trade Discounts shall offer discounts up to a certain percentage on the maximum-retail price (“MRP”) of the Products, and the User will only be required to pay the MRP of the Product as reduced by the amount of Trade Discount (“List Price”). The range of Trade Discounts offered on a Product may increase or decrease at any time during the term of the Promotions at the sole discretion of KONVEY, and KONVEY shall not be required to serve a prior written notice intimating such change in the range of discounts to the Users.

3.6. In addition to the Trade Discounts, KONVEY will also offer discount vouchers or coupon discounts on a select range of Products as indicated on the Website (“Coupon Discounts”). All Products available for sale on the Coupon Discount, may not necessarily have an applicable Trade Discount, and any combination thereof with Trade Discounts shall be at the sole discretion of KONVEY.

3.7. Notwithstanding anything to the contrary in the KONVEY Promotions Policy, a User shall at no time during the term of the Promotions, be eligible to receive Discounts on a Product which cumulatively exceed 55% of the MRP of such Product. If the User attempts to purchase any Product on the Website for which applicable Discounts cumulatively exceed 55% of the MRP of such Product, KONVEY will automatically reduce the amount of Discounts on such Product to 55% of the MRP of such Product.

3.8. KONVEY reserves the right to cancel any purchase of the Products carried out using means including, but not limited to, invalid or unauthorized use of Discounts on the Website. KONVEY shall at all times have the right to initiate appropriate legal proceedings against any website, entity or individual engaged in unauthorized publication of information pertaining to the Discounts. The Discounts are non-transferable and have no cash value.

3.9. Cancellation of Products: Subject to paragraph 3.2 of KONVEY’s return and refund policy, if a User intends to cancel the purchase of a Product offered through a Promotion, and such cancellation has been accepted by KONVEY, such User shall be entitled to a refund of the exact amount paid by the User for purchase of such Product or Products on the Website. By way of an illustration:

3.9.1. A User’s order reflects the purchase of a single Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, and the User makes an online payment of a sum of INR 1,280 at the time of placing the order on the Website. Upon cancellation of the Product in accordance with the KONVEY Promotions Policy, the User will be entitled to a refund of INR 1,280. If the User had opted for ‘Cash on Delivery’ as the preferred mode of payment, the User will not be entitled to any refund upon cancellation.

3.9.2. A User’s order reflects the purchase of two Products: (a) the first Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, totaling up to INR 1,280, and (b) the second Product whose MRP is INR 1,500, with no applicable Discounts. The User makes payment of a total amount of INR 2,780 through credit card at the time of placing the order on the Website. Upon cancellation of the first Product in accordance with the KONVEY Promotions Policy, the User will be entitled to a refund of INR 1,280. Upon cancellation of the second Product in accordance with the KONVEY Promotions Policy, the User will be entitled to a refund of INR 1,500. Upon cancellation of both the Products in accordance with the KONVEY Promotions Policy, the User will be entitled to a refund of INR 2,780. If the User had opted for ‘Cash on Delivery’ as the preferred mode of payment, the User will not be entitled to any refund upon cancellation.

3.10. Return of Products: Subject to paragraph 3 of KONVEY’s returns and refunds policy, if a User desires to return a Product or Products which have been purchased during the term of a Promotion, and such return has been accepted by KONVEY, the User shall be entitled to a refund of the exact amount paid by the User for purchase of the Product or Products on the Website. By way of an illustration:

3.10.1. A User’s order reflects the purchase of a single Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, and the User pays a sum of INR 1,280 for purchase of the Product. Upon return of the Product in accordance with the KONVEY Promotions Policy, the User will be entitled to a refund of INR 1,280.

3.10.2. A User’s order reflects the purchase of two Products: (a) the first Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, totaling up to INR 1,280, and (b) the second Product whose MRP is INR 1,500, with no applicable Discounts. Upon return of the first Product in accordance with the KONVEY Promotions Policy, the User will be entitled to a refund of INR 1,280. Upon return of the second Product in accordance with the KONVEY Promotions Policy, the User will be entitled to a refund of INR 1,500. Upon return of both the Products in accordance with the KONVEY Promotions Policy, the User will be entitled to a refund of INR 2,780.

3.11. As a part of the Promotions, KONVEY offers end of season sales from time to time (“EOS Sales”) which shall subsist only until stocks offered for EOS Sales last. The EOS Sales shall offer discounts on the MRP up to a certain percentage on select merchandise. The range of discounts offered on a Product or the Products may increase or decrease at any time during the EOS Sales at the sole discretion of KONVEY and KONVEY shall not be required to serve a prior written notice intimating such change in the range of discounts to the Users.

3.12. Promotions may be combined only at the sole discretion of KONVEY. All Promotions are non-transferable and have no cash value. Without having to service a prior notice on the User, KONVEY reserves the sole right to extend or terminate the Promotions.

3.13. By the User’s participation in the Promotions, the User agreed to indemnify and hold harmless KONVEY, its affiliates, officers, directors, employees, consultants, licensors, agents and representatives from any and all claims including reasonable attorney fees and costs arising out of the User’s participation in the Promotions.

  1. Terms of Specific Promotions

4.1. Sale

4.1.1. Sale is a promotional campaign for sale of a select range of Products on the Website (“Sale”).

4.1.2. Sale will commence on Saturday, 13 August 2016, and will continue until the Sale is revoked by KONVEY (“Term”).

4.1.3. During the Term, Users will be offered a flat percentage of Coupon Discount (as may be notified on the Website) on the List Price of an eligible Product (or the MRP if there is no Trade Discount), provided the gross value of a single order of eligible Products placed by such Users on the Website is greater than a specified amount, as indicated on the Website.

4.1.4. The Discounts forming part of Sale cannot be combined with any other offers, promotions or discounts offered by KONVEY (other than Trade Discounts).

  1. Grievance Redressal

Any grievances relating to the KONVEY Own Sale Policy may be directed by you to the grievance officer of KONVEY who can be contacted at support@konvey.me.