RETURNS FAQs

rtrnfaq

We understand the possibilities of misfits, color differences, damages, or defects. We want all our customers to make purchases with 100 percent satisfaction. So, if you feel that the purchase you made does not satisfy you, we can always arrange a return, followed by a refund for the same.

What is your returns policy?

Since each and every product is customized according to a client’s requirements/specifications, the products once booked can neither be cancelled or returned under any conditions.

How do I return my product?

We don’t accept product return requests, however you can mail us at info@konvey.me regarding your concern with the order quality, delivery or model or any other product related concerns.

What if I don’t like the product as soon as it is delivered? Can I return the product to the courier person?

Please mail us at info@konvey.me and give us a brief overview about your order related concerns.

Is there an option where I can check the product manually and then decide to buy it?

Currently we don’t have that policy, but if you don’t like the product after purchasing.

Can I exchange a product for another product on the website?

Unfortunately, at this time we don’t have that option.